Privacy Policy
Gentlefieldmark respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have. Our focus is limited to information necessary to deliver professional advisory services, manage communications, and improve our offerings. We collect only what is relevant to provide value and to meet legal obligations. We operate from the United States and our primary office contact is 215 Beacon St, Boston, MA 02116. For privacy questions you can reach our team at [email protected] or by phone at +1 (617) 555-0142. This policy applies to information collected through our website, direct communications, and client engagement processes. If you are using our site from another jurisdiction, please note local law may affect how your information is processed; we will comply with applicable legal requirements when processing personal data.
Information we collect and why
We collect information that helps us deliver our services and communicate effectively. This includes the contact data you provide (name, company, email, phone), information about your organization and challenges, and transactional details related to any engagement. When you visit our website we collect limited technical data through logs and cookies, such as IP address, browser type, and pages visited, which help maintain site security and improve usability. For diagnostic or research work, we may collect aggregated or anonymized customer feedback or interview responses; where personal data is collected during research, we rely on informed consent and limit access to project team members. We do not require sensitive personal data to engage with most of our services. We collect information only to the extent necessary for clearly stated business purposes: to respond to inquiries, perform diagnostics, manage client relationships, deliver contracted services, comply with legal obligations, and improve our offerings in ways that respect user privacy.
How we use and share information
We use personal data to respond to inquiries, schedule and run meetings, prepare diagnostic reports, and manage client engagements. We also use aggregated analytics to improve the website and our services. Personal data is shared with third parties only when necessary: with trusted service providers that assist with email delivery, scheduling, payment processing, or cloud storage. These providers are contractually bound to protect data and use it only for the services they provide. We may disclose information to comply with legal obligations or to protect the rights, property, or safety of Gentlefieldmark, our customers, or others. If a merger, acquisition, or sale of assets occurs, personal data may be among the transferred assets and will remain subject to this policy or any successor privacy commitments. We do not sell personal data for marketing purposes. For marketing communications, we rely on explicit consent and provide easy opt-out mechanisms in every message.
Cookies, analytics, and similar technologies
Our website uses cookies and similar technologies to provide essential functionality, remember your preferences, and gather anonymous usage statistics. Essential cookies support site navigation and security. Optional cookies and analytics help us understand site usage patterns and improve content. The cookie banner allows you to accept or reject optional cookies. If you reject optional cookies, analytics will be minimized and personalization features will be limited. We use reputable analytics providers configured to minimize data retention and IP anonymization where possible. Cookies and local storage do not typically contain passwords or sensitive personal data. You can control cookies through your browser settings, but disabling cookies may reduce functionality. For clarity, essential cookies are required for the website to operate securely: rejecting those may prevent access to some interactive features. Our cookie banner describes categories and offers a clear accept/reject choice; you can change your preferences at any time by clearing local storage or contacting us at [email protected].
Data retention, security, and transfers
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or to resolve disputes. Retention periods vary by data type and engagement: contact and communications data used for marketing will be retained only with consent and removed upon request; client engagement data is retained according to contractual and legal requirements. We implement reasonable administrative, physical, and technical safeguards appropriate to the sensitivity of the information to protect against unauthorized access, disclosure, or destruction. Access to personal data is limited to personnel with legitimate needs and is governed by internal policies. Because we operate internationally, some processing may occur in the United States or in jurisdictions with their own data protection regimes. When transfers outside your jurisdiction occur, we use appropriate safeguards such as standard contractual clauses or rely on validated transfer mechanisms where required by law. If you have concerns about cross-border transfers, contact us for details on how your data is processed.
Your rights and choices
Depending on your location and local law, you may have rights regarding your personal data, including the right to access, correct, or delete your information, the right to restrict or object to certain processing, and the right to data portability. To exercise these rights, please contact us at [email protected] or by mail at 215 Beacon St, Boston, MA 02116. We will verify your identity before responding to requests. For marketing communications, you can unsubscribe using the link included in our emails or by contacting us directly. We will honor opt-out requests promptly. If you are in a jurisdiction with an independent data protection authority, you may also lodge a complaint with that authority about our handling of your personal data. We respond to verified requests consistent with legal requirements and our contractual obligations. If we plan to make material changes to this privacy policy that affect the treatment of previously collected personal data, we will notify you by posting a prominent notice on the site or by other means when appropriate.
Contact and updates to this policy
Questions about this Privacy Policy, data protection practices, or requests to exercise rights should be sent to [email protected] or mailed to Gentlefieldmark, 215 Beacon St, Boston, MA 02116, United States. Our primary phone contact is +1 (617) 555-0142. We review and update this policy periodically to reflect changes in law or our practices. The policy's effective date appears at the top of this page. When significant changes occur, we will post a clear notice on our website and, when appropriate, notify individuals with whom we have ongoing relationships. We take privacy seriously and strive to handle information transparently and securely as part of our commitment to being a trusted partner in building long-term business growth.